Frequently Asked Questions

Welcome to the Florida Board of Medicine Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

How can I get a list of practitioners by county?

To view a list of actively licensed practitioners, use the License Verification Search and select the county and profession from the drop-down list.

Which professions have profiles that list education, specialty certification and other background information on-line?

All medical doctors, osteopathic physicians, chiropractic physicians, podiatrists, and advanced practice registered nurse have profiles that list this information.

Advice for AOL users.

Users of later versions of AOL may experience problems accessing links within the Medical Quality Assurance (MQA) Services page when inside AOL and using the AOL browser. This is caused by pop-up security features within newer versions of AOL. Try to avoid accessing MQA Services from within AOL. The way around the problem, once you have started AOL, is to minimize the AOL window and, from your computer’s desktop, open up an Internet Explorer or Netscape Navigator browser. Type the url directly on the address line of the browser and press Enter. You will be able to access all the features within the MQA Services page without experiencing problems.

How do I know if this website is secured?

This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. In addition to the thawte Trusted Site Seal, you will also see the “€œlock” emblem displayed in the browser. In Internet Explorer 6, the lock emblem can be found in the lower right-hand corner of the status bar. In Internet Explorer 7.0, the lock emblem can be found next to the address (URL) line. In FireFox and Netscape, the emblem can be found in both locations.

How do I request a duplicate license?

Log into your MQA Online Services Portal account and select Request Duplicate License from the “Manage My License Information” pulldown menu. Review your changes and click “Submit.”  

NOTE: Your license should be retrievable through the MQA Online Services Portal within 2 business days after your order is complete. If your profession is pending renewal or in a current renewal cycle, you may be asked to renew your license instead of being issued a duplicate license. 

Is there an additional fee for using a credit card?

No. There is no additional cost for making a credit card payment online.

I’m not receiving a response to my email inquiries.

Verify that you are using the email address: MedicalQualityAssurance@flhealth.gov. Also, if you have SPAM blocker on your computer, you will not be able to receive emails from Licensure Services without updating your SPAM blocker to allow emails from the Department. Please update your SPAM blocker to receive emails from @flhealth.gov or contact our Licensure Support Services at (850)-488-0595.

Why do I receive an error when trying to print my temporary license?

If a PDF file fails to download, shows up blank, or freezes your internet browser, the file was most likely corrupted during the download process. To correct the problem, you will need to first clear your browser’s cache, then close and restart the browser, which entails logging back into MQA Services to continue downloading the document. If the cache is not cleared the cached version of the document, which is likely damaged, will still appear.

I am not a licensed practitioner in Florida; do I need a permit to provide expert witness testimony in a civil or criminal case?

If you are an allopathic physician, osteopathic physician or dentist, licensed in another state but do not hold a Florida medical license, and you plan to provide expert witness testimony in Florida, you must register for an Expert Witness Certificate. If you are interested in becoming an Expert Witness, please select “Licensing” for more information.

Where does the Board stand on Telemedicine?

The current regulations regarding Telemedicine can be found in Rule 64B8-9.0141, FAC. In recent years, telemedicine has begun to expand beyond the boundaries of prescribing to include areas of practice such as remote robotic surgery and video conferencing. The Florida Board of Medicine acknowledges that the scope of telemedicine has broadened and will be discussing these changes at future meetings of the Surgical Care and Quality Assurance Committee.

Why is continuing education being verified at renewal?

Continuing Education is a requirement to renew a professional license. Section 456.025(7), F.S. requires the Department to implement an electronic continuing education tracking system for each biennial renewal cycle and to integrate such system into the licensure and renewal system. The two systems are now integrated.

Can I create an account in the tracking system prior to being licensed?

No, you will not be able to create an account until you receive a license number from the Department of Health. Students need to be aware of this change in our license renewal process and begin reporting continuing education into the tracking system once they are licensed.

Continuing Education

Locate board approved CE Courses for your profession.

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