Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Be Renewal Ready: Update Your Mailing Address

Posted in Latest News on March 4, 2015.

The Florida Department of Health sends renewal notices to licensees at least 90 days prior to the expiration date of their license. To ensure that you receive the renewal notice, it is important that your mailing address on file with the Department is current. Notifying the Department of a change in mailing address or practice address is the responsibility of the licensee, according to s. 456.035, Florida Statutes. If you fail to update your mailing address, you may not receive important correspondence from the Department of Health or the Board of Medicine.

Through the Medical Quality Assurance (MQA) Services, licensees are able to update their mailing address online. The following steps will walk you through updating your mailing address online:

  1. Go to flhealthsource.gov and click on “Provider Services”.
  2. Click “MANAGE YOUR LICENSE” which will take you to the MQA Online Services portal.
  3. Select your profession from the dropdown list then enter your User ID and Password.
    1. Note: Your User ID and Password were mailed with your initial physical license. If you do not have your User ID and Password, click “Get Login Help?”
  4. Once you have successfully logged in, click “Update Addresses” on the left side of the page.
  5. Enter your current address into the form and then click “Process”.
  6. You will receive a confirmation page that displays the updated address.

We encourage you to update your mailing address with the Department before your renewal window opens. For licensees whose licenses are expiring on January 31, 2016, the renewal window opens around late September/early October of 2015. If your mailing address is not up-to-date before this time, you may not receive your renewal notice, which contains important renewal information.

Remember: Update your mailing address far before the deadline and be renewal ready.

For more information regarding renewals, please visit our website.



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