A Tool to Report Health Care Provider Complaints
The Complaint Portal is a way for consumers to find the correct agency to submit health care complaints in an electronic and secure format. Continue reading
Complaints Process FAQs
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Against whom can complaints be filed?
Complaints can be filed against any healthcare practitioner or facility licensed or regulated by the Department of Health’s Division of Medical Quality Assurance (MQA). Complaints can also be filed against any individual or facility providing heath care services regulated by … Continue reading
Are complaints confidential?
Complaints remain confidential until ten days after the probable cause panel of the Board has determined that a violation has occurred. Patient identity and patient records remain confidential at all times.
How are complaints filed?
Complaints should be clearly written or typed, and signed. Complaints can be filed through our Consumer Services Unit.
Where can complaints against a Hospital, an Assisted Living Facility or a Nursing Home be filed?
Complaints against hospitals, assisted living facilities and nursing homes should be filed with the Agency for Health Care Administration.
New Legislation Impacting Your Profession
Click here to view a full list of bill summaries from the 2023 Florida Legislative Session that may impact your profession. Continue reading
Unlicensed Activity
The Unlicensed Activity (ULA) Program protects Florida residents and visitors from the potentially serious consequences of receiving health care services from an unlicensed person. Continue reading
Board Shares List of Accomplishments
Reduced Fees: The Board initiated the rulemaking process to impose a one-time renewal fee reduction for physicians for the 2013-2015 and 2014-2016 licensing biennia. The proposed rule change would reduce the fees from $360 to $250 only for these two … Continue reading
Interested in Becoming an Expert Witness?
The Department of Health utilizes experts to review complaints filed against Florida licensed medical professionals who may have failed to provide appropriate medical care such as is expected of a medical practitioner in the State of Florida. Being an expert … Continue reading
