Search Results for "complaint"

Where can I find information about HIPAA, health information privacy or security rules?

Visit the Office for Civil Rights website for information to assist patients and families in understanding HIPAA privacy rights and procedures and for information on filing a complaint or see the HHS.gov FAQ http://www.hhs.gov/answers/hipaa/where-can-i-find-information-about-health-information-privacy/index.html

June 2015 Newsletter

June 2015 Florida Board of Medicine Newsletter Introduction The Board of Medicine meets six times each year to conduct disciplinary hearings, licensure hearings and to handle board business including creating and amending rules of the Board.  Another role of the … Continue reading

Unlicensed Activity

The Unlicensed Activity (ULA) Program protects Florida residents and visitors from the potentially serious consequences of receiving health care services from an unlicensed person. Continue reading

How do I request medical records from my physician?

In order to obtain your medical records, you should send a written request via certified mail to the last known address of the physician (you can find a physician’s last known address on their Practitioner Profile). If no response is … Continue reading

Board Shares List of Accomplishments

Reduced Fees:  The Board initiated the rulemaking process to impose a one-time renewal fee reduction for physicians for the 2013-2015 and 2014-2016 licensing biennia.  The proposed rule change would reduce the fees from $360 to $250 only for these two … Continue reading

Interested in Becoming an Expert Witness?

The Department of Health utilizes experts to review complaints filed against Florida licensed medical professionals who may have failed to provide appropriate medical care such as is expected of a medical practitioner in the State of Florida. Being an expert … Continue reading

Helpful Emails, Numbers & Addresses.

  Filing a Complaint Email: MQA.ConsumerServices@flhealth.govTelephone: (850) 245-4339 Mailing Address: Consumer Services 4052 Bald Cypress Way, Bin C75 Tallahassee, Florida 32399-3275   Licensure Services & Practitioner Profiling Email: MQALicensureServices@flhealth.govTelephone: (850) 488-0595 Mailing Address: Licensure Support Services 4052 Bald Cypress Way, … Continue reading

What issues may not be investigated by MQA?

Fee disputes (i.e. broken or missed appointments) Billing disputes (It is the responsibility of consumers to know the terms of their insurance coverage and approved providers.) Personality conflicts Bedside manner or rudeness of practitioners For additional information, please see Consumer … Continue reading

What if a healthcare practitioner refuses to provide copies of patient records?

A  complaint may be filed with the Consumer Services Unit; however, a physician may not hold records if the patient has not paid for services rendered.

Who will be notified throughout the process?

The person filing the complaint and the healthcare practitioner will be notified periodically in writing of the status of the complaint. (It is important that the department be advised of any address change.)