Will the practitioner know that a complaint has been filed?
Florida Statutes require that if the complaint is opened for investigation, the healthcare practitioner be given a copy of the complaint.
What happens to a complaint once it is filed?
It is: reviewed for possible violations of Florida law; investigated if the review determines a possible violation; and referred to the Prosecution Services Unit after investigation. Healthcare Practitioner Regulatory Process Chart (pdf – 80kb)
Can I file a complaint over the phone?
Regulatory complaints cannot be filed over the phone because Florida law requires that the complaint be signed. However, you may file an unlicensed activity complaint over the phone by calling 1-800-HALT-ULA
How are complaints filed?
Complaints should be clearly written or typed, and signed. Complaints can be filed through our Consumer Services Unit.
Is there a time limit for filing a complaint?
Yes, as provided below: Incidents occurring before July 1, 2006 - no time limit Incident occurring after July 1, 2006 - six (6) years. If fraud, concealment or intentional misrepresentation of facts prevented the discovery of the alleged violation – … Continue reading
Where can complaints against a Hospital, an Assisted Living Facility or a Nursing Home be filed?
Complaints against hospitals, assisted living facilities and nursing homes should be filed with the Agency for Health Care Administration.
What happens to the healthcare practitioner as a result of a complaint?
If the practitioner is found to have violated the law, the department or regulatory board may issue a citation or impose one or more of the following penalties: letter of guidance reprimand fine restriction of practice continuing education probation license suspension … Continue reading
Important Information on Fraudulent Emails to Practitioners
The Department of Health, Division of Medical Quality Assurance, is warning Florida health care practitioners about fraudulent emails that have been received by multiple licensees. Continue reading
New Legislation Impacting Your Profession
Click here to view a full list of bill summaries from the 2023 Florida Legislative Session that may impact your profession. Continue reading